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Do you offer a guarantee on your products?

Absolutely! Return any unopened product to us within 30 days for a no questions asked refund. If your product is defective we will replace it at no cost to you.

What shipping company do you use?

We currently use the United States Postal Service for shipping.

Where are you located?

We are located in Upstate New York.

When can I expect to receive my product?

We ship out all orders within one business day of being placed. If you are located in the US you will typically receive your order 2-6 business days after your order is placed. We also offer expedited shipping options during checkout if you need it quicker! For international customers shipping times will vary greatly, but we've found that most orders are shipped within 2 weeks for international customers.

How can I track my order?

You can easily track your order online by clicking this link.